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Managed Services
System Integration
UCaaS/CCaaS
SASE / SD-WAN
SASE / SD-LAN
Private LTE / 5G
Cyber Security
IoT
SaaS
UCaaS / CCaaS
UcaaS / CCaaS
Your business growth may require more than a simple phone system. You need to determine a way to leverage communications technology to meet your specific business needs.
Unified Communication as a Service (UCaaS)
Experience seamless communication and unparalleled value with Experteers' fully managed UCaaS solution:
Business Phone
Web Phone
Microsoft Teams Integration / Web Fax
Call Center as a Service (CCaaS)
CCaaS is a cloud-based solution that enables organizations to manage and streamline their customer service operations as the following:
Remove Limitations : A hosted phone contact center solution allows you to hire agents from all over the world.
Complete Control & Access : The quick access web portal allows you to make changes on the fly at any time.
Supervision Flexibility : Gain better control of how your contact center works by viewing detailed reports or listening to active conversations.
Work from anywhere
You have the flexibility to work from any location. Whether you're at the office, at home, or on the go, these services enable you to stay connected and productive, accessing your business communication tools from any device with an internet connection.
Tired of paying landline providers $30/month for each basic business line ?
UCaaS/CCaaS eliminates the need for traditional landline providers and their expensive monthly fees. By leveraging internet-based communication solutions, you can significantly reduce costs while maintaining reliable and feature-rich business phone services.
Lose the receptionist, but retain the human touch
UCaaS/CCaaS platforms offer advanced call routing and automated attendant features that can replace the need for a dedicated receptionist. Despite the absence of a physical receptionist, these services ensure that callers experience a personalized and professional interaction, maintaining the human touch.
Future telephone System
UCaaS/CCaaS represents the future of telephone systems by leveraging cloud technology. It eliminates the need for on-premises hardware and enables businesses to scale effortlessly, access advanced features, and stay up-to-date with the latest communication trends without the burden of traditional system upgrades.
Never miss an important call
UCaaS/CCaaS services provide intelligent call routing, call forwarding, and voicemail features, ensuring that important calls are never missed. Calls can be seamlessly directed to multiple devices simultaneously, enabling you to stay connected and responsive to your customers' needs at all times.
One wire, unlimited connections
These platforms utilize a single internet connection to handle all your business communication needs. This eliminates the need for multiple physical phone lines and simplifies the infrastructure, making it easier to manage and scale your communication systems as your business grows.
Extend your brand
UCaaS/CCaaS platforms offer customizable features such as personalized greetings, on-hold music, and call routing options. These branding opportunities allow you to extend your brand image and create a consistent and professional communication experience for your customers.
Voice message in your email inbox
With UCaaS/CCaaS, voicemail messages are automatically transcribed and delivered to your email inbox. This feature enhances accessibility and convenience, allowing you to easily review and respond to voicemails alongside your other emails, saving time and ensuring prompt follow-up.
Keep your accountant happy
UCaaS/CCaaS services provide detailed call analytics, expense tracking, and reporting features. These tools enable accurate tracking of communication costs, simplifying expense management and ensuring transparency for your accountant, ultimately keeping them satisfied with the organization's financial management.
